Welcome to Microcare Limited
Vision: To be the regional leader in provision of quality technical and technology support and managed services for business.
Technology Implementation and Support
MSL runs the Computer Systems and/on your behalf. In this arrangement, MSL delivers your I.T operations strategy. We design the Information Technology Support Services Section based on best ITIL practices and staff it with relevant skills and expertise to offer I.T services to the rest of the organization.
Web & Application Development and Support
Operations in the modern business environment, requires online web presence- up and running 24/7. We adopt the best web technologies to help you keep in touch with the online community. Our Development and maintenance incorporating Websites & Web Applications takes care of the best-to-implement technologies tailored to meet market requirements given the intensive market research for the products we deliver.
Backup & Disaster Recovery Solutions.
MSL guarantees a peace of mind on ensuring business continuity. We design and implement both private and public cloud solutions for you. All these guarantee data redundancy all the time. Information regarding your business operations is available online in case of disaster and can be accessed remotely, with a military level encryption service. Consider this service if your server does not have a backup service. This also applies to professionals on the move who may want to ensure that in the event they lose their mobile device, data and business continuity in place.
We dispatch support engineer(s) to diagnose and advice client what needs to be done, in case of technical hitches experienced while using the systems. MSL maintains I.T equipment and software to make sure that they are clean, have the latest software drivers, and oiling for moving parts. Operating Systems are patched to ensure they are secure and optimally running.
HOW WE WORK
Our mission is to support customers with world class technical support solutions to enable them run their businesses with a competitive advantage.
A relatively young company started in 2014, Microcare Solutions Limited (MSL) focuses on providing Business Information Technology (IT) Support solutions. We bring the best to the table of Outsourced IT Service Management, Service Level Based Support and IT Maintenance Services. We do this while building capacities for business continuity.
We have structured our computer services focusing on your specific needs. Monthly Support, Quarterly Support and Yearly Support are the three long term tech support plans. We have designed them to give you a consistent support staying constantly within your reach. Per Incident Plan is meant to give you selective services as you need them. All the four plans have been structured to make your transition easier and systematic.
Managed IT Services
While you focus on you core business, we offer remote technical support to resolve all sorts of computer problems. We provide routine computer maintenance services through several structured computer support plans.
Software & Web Solutions
We offer client software planning, installation and support which incorporates customized support models for different businesses.
IT Maintenance Services
MSL maintains I.T equipment and software to make sure that they are clean, have the latest software drivers, and oiling for moving parts. Operating Systems are patched to ensure they are secure and optimally running.
MSL Mentor Program
Focuses on identification, selection, coaching and placement of IT/IS/Customer Service engineers in work assignments/jobs.